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Privacy Policy

Effective Date: June 1, 2025

Madira Trunk ("we", "our", "us") is committed to protecting your privacy in full compliance with the Information Technology Act, 2000, and the applicable rules under it, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This Privacy Policy outlines how your personal data is collected, used, shared, and protected when you visit or interact with www.madiratrunk.com ("Site"). Madira Trunk is a brand owned and operated under Dueloy Leather Private Limited, and its trademark is registered under Dueloy Design.
 

1. Information We Collect:

  • Personal Information: Name, address, email, phone number, and payment details.

  • Order Information: Products ordered, order value, shipping and billing address.

  • Technical Data: IP address, browser type, time zone, cookies, and device information.

  • Marketing Information: Preferences and interests provided through forms or signups.
     

2. Purpose of Collection and Use of Personal Information:
We collect personal information to:

  • Process and deliver your orders

  • Manage user accounts and maintain records

  • Improve user experience and customer service

  • Send updates on transactions and marketing communications (opt-in only)

  • Comply with legal obligations
     

3. Consent:
By using the Site, you consent to the collection and use of your personal information as described in this Privacy Policy.
 

4. Legal Basis for Processing:
We process your personal data based on:

  • Consent

  • Contractual necessity

  • Compliance with legal obligations

  • Legitimate interests
     

5. Sharing Your Information:
Your data may be disclosed to:

  • Service providers (payment gateways, logistics, IT support)

  • Government authorities if mandated by law

  • In the event of a business transfer (merger, acquisition)
     

6. Data Security:
We use industry-standard security measures including encryption, firewalls, and secure server layers to protect your personal data.
 

7. Data Retention:
We retain personal information only as long as required for business or legal purposes, or as mandated by Indian law.
 

8. Your Rights:
As per Indian law, you have the right to:

  • Access and review your data

  • Request correction or deletion

  • Withdraw consent

  • Opt-out from marketing communications
     

9. Grievance Officer:
In accordance with the IT Act, the contact details of the Grievance Officer are:
Name: Anukrit Singh
Email: info@madiratrunk.com
Contact: +91 98115 06694

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